Case Study 2: Internal redesign of DSAR delivery model

Our client wanted to make the process to get advice relating to Data Subject Access Request engagements less onerous. To gain efficiency, we redesigned the approach through a mix of consultation and technology.

Our approach

The benefits for our client?

• Innovative use of technology to promote efficiency
• Reduced cost
• 24/7 real time view of progress
• Increased client engagement
• Clearly structured fee arrangements
• Continuous improvement to ensure optimum processes