ASA bans mobile game listings for failing to disclose presence of loot boxes

Written By

william deller module
Will Deller

Partner
UK

I am a partner based in our London office, advising clients on the key commercial agreements that underpin their businesses, with a particular focus on the sport, gaming and media sectors.

sophie stoneham Module
Sophie Stoneham

Associate
UK

I'm an associate in the London commercial team, working across the retail & consumer, media, entertainment and sport sectors with a particular passion for video games. I practice consumer law, online safety and digital regulation. Additionally, I cover various forms of commercial contracts.

The UK Advertising Standards Authority has upheld a complaint against Hutch Games Ltd, a mobile app game operator, for misleading app store listings that omitted material information regarding in-game random item purchasing, known as "loot boxes". Sophie Stoneham and Will Deller explore the issue and provide key take-aways on the ASA ruling.

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