UK: Account withdrawals: Gambling Commission publishes its position

Written By

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Elizabeth Dunn

Partner
UK

As a partner in Bird & Bird's Commercial team and a member of our Media, Entertainment & Sport Group based in London, my practice focuses on regulatory and commercial matters in gambling and sport.

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Callum Granger

Associate
UK

I am an associate in our commercial practice, based in London. I advise clients across the gambling, sports, media and entertainment sectors on regulatory, transactional and commercial matters.

In July the Gambling Commission CEO, Andrew Rhodes, published a blog on the unacceptable delays that some operators are still imposing on customer withdrawal requests. Here we consider the Gambling Commission's position and how operators should conduct their business to ensure they do not fall foul of the regulator's stance.